About Ticket Refund for the Postponed Shows of sukekiyo “TOUR2026 Ai, Uetemasu. Satsumetsu”
2026.9.17LIVE
Thank you very much for your continued support of sukekiyo.
As the the two shows we were planning have peen postponed as follows, ticket refunds will be provided to who is unfortunately unable to attend the rescheduled dates.
sukekiyo “TOUR2026 Ai, Uetemasu. Satsumetsu”
Rescheduled Show Dates
September 11(Fri.) → October 5(Mon.) 【Aichi】 Nagoya BOTTOM LINE
September 17(Thu.) → October 13(Tue.) 【Tokyo】 Ebisu LIQUIDROOM
*There will be no changes to the opening or starting times.
[Inquiries Regarding the Shows]
NEXTROAD 03-5114-7444 (Weekdays 14:00–18:00)
◆ For Tickets Purchased via TicketTown ＜sukekiyo online Presale / Kyo online Presale＞
We apologize for the inconvenience, but please make sure to read the details on the [Notice Regarding Refunds] page below, and contact us using the “TicketTown Inquiry” form with the following required items filled in the “Inquiry Details” field.
All guidance and procedures for ticket refunds will be addressed to the purchaser. Even if you wish to request a refund for companions or distributed tickets only, all procedures must be carried out by the purchaser.
[Refund Application Period]
September 18, 2026 (Fri.) 10:00 to September 24, 2026 (Thu.) 23:59
[Notice Regarding Refunds]
https://e.tickettown.site/news/635516027199
[Inquiry Form]
https://e.tickettown.site/contact
[1] Name registered on TicketTown
[2] Email address registered on TicketTown
[3] Order number (the sequence of numbers starting with # listed in your purchase completion email or My Page Application History > Purchased List)
[5] Number of tickets you wish to refund
[6] Ticket ID(s) for the tickets you wish to refund (12-digit alphanumeric code on the bottom right of the e-ticket)
※This is not the reference number.
※Please provide the Ticket IDs for the number of tickets stated in [5].
※Even if the e-ticket has been distributed and is not in your possession, the Ticket ID is required for the refund. Please check with the recipient before contacting us.
※All of the above items are required.
【Important Notes】
・Ticket cancellation refunds will be processed per purchased account.
・System usage fees are not eligible for refund. Please understand in advance.
・Please be sure to complete the refund procedures within the period. Please note that requests received after the refund application period has ended will not be eligible for a refund.
・Ticket refund procedures will be processed sequentially once the required information is received. Please understand that it may take some time until the refund process is completed, or it may not be completed on the day you contact us.
・Once the refund procedure is completed, a refund completion email will be sent from TicketTown. Please configure your email settings to ensure you can receive emails from “contact@tickettown.site”.
・If you do not receive the email from TicketTown notifying you of the completion of the refund procedure by September 25, 2026 (Fri.), the email from TicketTown may have reached a folder other than your inbox due to spam settings or other factors. If you cannot find the email in other folders as well, we apologize for the trouble, but please enter the required items above again and contact “TicketTown Inquiry” from a different email address.
◆ For Tickets Purchased via e+ ＜General Sale＞
[Refund Application Period]
September 19, 2026 (Sat.) 10:00 to September 24, 2026 (Thu.) 23:59
[Refund Method]
＜Those who have already issued tickets at a convenience store＞
Please bring your tickets and receive the refund amount in cash at the store where the tickets were issued.
https://eplus.jp/sf/refund2/a-type
＜Those who cannot receive a refund at the issuing store＞
Please return your tickets to e+.
※This method also applies if the issuing store is far away and cannot be visited, or if it has closed.
https://eplus.jp/sf/refund2/b-type
＜Those who have not issued tickets at a convenience store / Smart Ticket recipients＞
Customers who wish to receive a refund, please apply from [Application History (Application Status Check)] within the refund period.
※Refund applications cannot be canceled.
※A refund application from the customer is strictly required for receiving a refund. Please complete the procedure using the [Apply for Refund] button on the screen within the refund period.
※Please check “Application History (Application Status Check)” for the refund status. Notifications will not be sent by email or other means.
《Application History (Application Status Check)》 https://eplus.jp/jyoukyou
＜Inquiries Regarding Refunds＞
Please check the Help page before inquiring.
https://support-qa.eplus.jp/hc/ja
◆ For Tickets Purchased via Ticket Pia ＜General Sale＞
[Refund Application Period]
September 19, 2026 (Sat.) 10:00 to September 24, 2026 (Thu.) 23:59
[Refund Method]
＜Tickets Purchased s＞
For those with e-tickets issued, please follow the steps below to return the issued e-tickets (MOALA Ticket) to the “My Tickets” page and complete the refund procedure.
(1) After displaying the MOALA Ticket again from the pickup URL provided in the “Notice of E-Ticket Issuance” email, tap the return icon on the top right of the screen, select the tickets for the Show you wish to refund, and press the “Return” button.
Once the return is complete, the applicable tickets will be displayed on the “My Tickets” page.
“My Tickets” page return method: https://t.pia.jp/guide/quickticket.jsp#return
(2) Select the returned tickets on the “My Tickets” page and proceed with the refund procedure.
Refund method: https://t.pia.jp/guide/refund06.jsp#cloak
＜Tickets Purchased ckets＞
Please check the “Refund Method for Issued Tickets” page below.
https://t.pia.jp/guide/refund05.jsp
※Lost tickets or tickets with the main ticket detached from the stub cannot be refunded.
＜Inquiries Regarding Refunds＞
Please check the Help page before inquiring.
https://t.pia.jp/help/
◆ For Tickets Purchased via Lawson Ticket ＜General Sale＞
[Refund Application Period]
September 19, 2026 (Sat.) 10:00 to September 24, 2026 (Thu.) 23:59
[Refund Method]
＜e-tickets＞
Please check the URL below.
https://l-tike.com/guide/a_cashpost.html
※Money transfers will use the “CASH POST” service of DG Financial Technology, Inc., a funds transfer service provider supervised by the Financial Services Agency (Funds Transfer Service Provider Registration Number: Kanto Local Finance Bureau Director No. 00094).
※If you use domain-specific reception or email-specific reception, please be sure to set your settings to receive emails from “l-tike.com”, “ent.lawson.co.jp”, and “no-reply@cashpost.jp”.
※Due to system constraints, partial refunds for a portion of the purchased tickets cannot be made.
※If correct information is not registered, we will not be able to accommodate your request for any reason.
＜Paper Tickets＞
Please check the URL below.
https://l-tike.com/oc/lt/haraimodoshi/
※Please complete the refund procedure at the “Loppi” terminal installed inside “Lawson” or “Ministop” stores.
(Refunds can be processed at any store under the same convenience store chain where you picked up the tickets)
※The actual physical tickets and various fee tickets are required for ticket fee refunds. Please be sure to bring both the tickets and various fee tickets and complete the procedure at the store.
※Lost tickets or tickets with the main ticket detached from the stub cannot be refunded.
＜Inquiries Regarding Refunds＞
Lawson Ticket
https://faq.l-tike.com/
As the the two shows we were planning have peen postponed as follows, ticket refunds will be provided to who is unfortunately unable to attend the rescheduled dates.
sukekiyo “TOUR2026 Ai, Uetemasu. Satsumetsu”
Rescheduled Show Dates
September 11(Fri.) → October 5(Mon.) 【Aichi】 Nagoya BOTTOM LINE
September 17(Thu.) → October 13(Tue.) 【Tokyo】 Ebisu LIQUIDROOM
*There will be no changes to the opening or starting times.
[Inquiries Regarding the Shows]
NEXTROAD 03-5114-7444 (Weekdays 14:00–18:00)
◆ For Tickets Purchased via TicketTown ＜sukekiyo online Presale / Kyo online Presale＞
We apologize for the inconvenience, but please make sure to read the details on the [Notice Regarding Refunds] page below, and contact us using the “TicketTown Inquiry” form with the following required items filled in the “Inquiry Details” field.
All guidance and procedures for ticket refunds will be addressed to the purchaser. Even if you wish to request a refund for companions or distributed tickets only, all procedures must be carried out by the purchaser.
[Refund Application Period]
September 18, 2026 (Fri.) 10:00 to September 24, 2026 (Thu.) 23:59
[Notice Regarding Refunds]
https://e.tickettown.site/news/635516027199
[Inquiry Form]
https://e.tickettown.site/contact
[1] Name registered on TicketTown
[2] Email address registered on TicketTown
[3] Order number (the sequence of numbers starting with # listed in your purchase completion email or My Page Application History > Purchased List)
[5] Number of tickets you wish to refund
[6] Ticket ID(s) for the tickets you wish to refund (12-digit alphanumeric code on the bottom right of the e-ticket)
※This is not the reference number.
※Please provide the Ticket IDs for the number of tickets stated in [5].
※Even if the e-ticket has been distributed and is not in your possession, the Ticket ID is required for the refund. Please check with the recipient before contacting us.
※All of the above items are required.
【Important Notes】
・Ticket cancellation refunds will be processed per purchased account.
・System usage fees are not eligible for refund. Please understand in advance.
・Please be sure to complete the refund procedures within the period. Please note that requests received after the refund application period has ended will not be eligible for a refund.
・Ticket refund procedures will be processed sequentially once the required information is received. Please understand that it may take some time until the refund process is completed, or it may not be completed on the day you contact us.
・Once the refund procedure is completed, a refund completion email will be sent from TicketTown. Please configure your email settings to ensure you can receive emails from “contact@tickettown.site”.
・If you do not receive the email from TicketTown notifying you of the completion of the refund procedure by September 25, 2026 (Fri.), the email from TicketTown may have reached a folder other than your inbox due to spam settings or other factors. If you cannot find the email in other folders as well, we apologize for the trouble, but please enter the required items above again and contact “TicketTown Inquiry” from a different email address.
◆ For Tickets Purchased via e+ ＜General Sale＞
[Refund Application Period]
September 19, 2026 (Sat.) 10:00 to September 24, 2026 (Thu.) 23:59
[Refund Method]
＜Those who have already issued tickets at a convenience store＞
Please bring your tickets and receive the refund amount in cash at the store where the tickets were issued.
https://eplus.jp/sf/refund2/a-type
＜Those who cannot receive a refund at the issuing store＞
Please return your tickets to e+.
※This method also applies if the issuing store is far away and cannot be visited, or if it has closed.
https://eplus.jp/sf/refund2/b-type
＜Those who have not issued tickets at a convenience store / Smart Ticket recipients＞
Customers who wish to receive a refund, please apply from [Application History (Application Status Check)] within the refund period.
※Refund applications cannot be canceled.
※A refund application from the customer is strictly required for receiving a refund. Please complete the procedure using the [Apply for Refund] button on the screen within the refund period.
※Please check “Application History (Application Status Check)” for the refund status. Notifications will not be sent by email or other means.
《Application History (Application Status Check)》 https://eplus.jp/jyoukyou
＜Inquiries Regarding Refunds＞
Please check the Help page before inquiring.
https://support-qa.eplus.jp/hc/ja
◆ For Tickets Purchased via Ticket Pia ＜General Sale＞
[Refund Application Period]
September 19, 2026 (Sat.) 10:00 to September 24, 2026 (Thu.) 23:59
[Refund Method]
＜Tickets Purchased s＞
For those with e-tickets issued, please follow the steps below to return the issued e-tickets (MOALA Ticket) to the “My Tickets” page and complete the refund procedure.
(1) After displaying the MOALA Ticket again from the pickup URL provided in the “Notice of E-Ticket Issuance” email, tap the return icon on the top right of the screen, select the tickets for the Show you wish to refund, and press the “Return” button.
Once the return is complete, the applicable tickets will be displayed on the “My Tickets” page.
“My Tickets” page return method: https://t.pia.jp/guide/quickticket.jsp#return
(2) Select the returned tickets on the “My Tickets” page and proceed with the refund procedure.
Refund method: https://t.pia.jp/guide/refund06.jsp#cloak
＜Tickets Purchased ckets＞
Please check the “Refund Method for Issued Tickets” page below.
https://t.pia.jp/guide/refund05.jsp
※Lost tickets or tickets with the main ticket detached from the stub cannot be refunded.
＜Inquiries Regarding Refunds＞
Please check the Help page before inquiring.
https://t.pia.jp/help/
◆ For Tickets Purchased via Lawson Ticket ＜General Sale＞
[Refund Application Period]
September 19, 2026 (Sat.) 10:00 to September 24, 2026 (Thu.) 23:59
[Refund Method]
＜e-tickets＞
Please check the URL below.
https://l-tike.com/guide/a_cashpost.html
※Money transfers will use the “CASH POST” service of DG Financial Technology, Inc., a funds transfer service provider supervised by the Financial Services Agency (Funds Transfer Service Provider Registration Number: Kanto Local Finance Bureau Director No. 00094).
※If you use domain-specific reception or email-specific reception, please be sure to set your settings to receive emails from “l-tike.com”, “ent.lawson.co.jp”, and “no-reply@cashpost.jp”.
※Due to system constraints, partial refunds for a portion of the purchased tickets cannot be made.
※If correct information is not registered, we will not be able to accommodate your request for any reason.
＜Paper Tickets＞
Please check the URL below.
https://l-tike.com/oc/lt/haraimodoshi/
※Please complete the refund procedure at the “Loppi” terminal installed inside “Lawson” or “Ministop” stores.
(Refunds can be processed at any store under the same convenience store chain where you picked up the tickets)
※The actual physical tickets and various fee tickets are required for ticket fee refunds. Please be sure to bring both the tickets and various fee tickets and complete the procedure at the store.
※Lost tickets or tickets with the main ticket detached from the stub cannot be refunded.
＜Inquiries Regarding Refunds＞
Lawson Ticket
https://faq.l-tike.com/